CROSS-CULTURAL CONFLICT ON ORGANIZATIONAL PERFORMANCE IN THE INTERNATIONAL MANAGEMENT OF CONSTRUCTION COMPANIES
Аннотация
This article focuses on the issue of cross-cultural management in the internationalization strategy of Chinese construction companies, especially in the Kazakhstan market. Through an exploratory approach, an in-depth case study of Pacific engineering& construction company limited (PECC), a Chinese construction company in Kazakhstan, this research provides rich insights into cross-cultural management in internationalization strategy. Based on data from 51 questionnaires, this article analyzes the impact of cross-cultural conflict on organizational performance in the internationalization management of construction companies.
The results of the study show that the relationship between cross-cultural conflict and organizational performance is not a simple linear relationship, but an "inverted U-shaped" relationship. Both too high and too low cross-cultural conflict are detrimental to organizational performance, but appropriate cross-cultural conflict is conducive to organizational performance.
This study contributes to the limited literature on internationalization of Chinese construction companies. At the same time, it provides a reference for the internationalization of other small and medium-sized enterprises in Kazakhstan.
Автор
Dekun Jiang
DOI
https://doi.org/10.48081/ADMN5809
Ключевые слова
Cross-cultural conflict
Organizational performance
International management
Enterprise internationalization
Construction company
Год
2024
Номер
Выпуск 3